Improve your ability to develop and deliver statistics for decision making  by improving your skills in conducting reliable surveys.  Help your organization design effective surveys to improve business and workplace effectiveness. You will also learn how to enter your results into Excel and how to present and explain those results.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $195.00
Price in CAD $265.00


Unit 1

Introduction to Survey Research

  • What survey research can do for your business?
  • Fundamentals of Survey Research
  • Ethical considerations in survey research

Unit 2

Design Your Own Survey

  • Types of Survey Questions       
  • Likert Scales
  • Do’s and Don’t s of survey research
  • Free Web-based survey applications

Unit 3

Use of Demographics

  • Why use demographics?
  • Web-based sources for demographics
  • Analyzing survey results by demographic segments

Unit 4

Refining your Survey

  • Beyond Basic Survey Research
  • Getting feedback from colleagues
  • An introduction to advanced survey techniques

Learn about the other courses which are part of the same certificate:

Next start date

Jun 3 – 28