You’ve segmented your markets, identified your threats, and set your goals. Now comes the hard part: turning the strategic plan into action. Learn how to break down your goals into actionable steps. Make decisions collaboratively to engage your team and ensure better use of their abilities. Keep them on track by effectively using modern communications tools and holding better meetings. Engage your institution positively to gain its support. Finally, ensure success by managing change effectively when obstacles arise and by developing your staff into a high-performance team that delivers on its goals.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $195.00
Price in CAD $265.00


Unit 1

Implementing Your Plan (Collaboratively)

  • From plan to action.
  • Collaborative decision making.
  • Deadlines and deliverables.
  • Empowering your staff with real ownership.

Unit 2

Monitoring Progress

  • Reporting back (tracking progress).
  • How to use email (and when not to).
  • Group communications tools.
  • Effective meetings.

Unit 3

Managing Change

  • When things go wrong.
  • How to respond (adjusting the plan).
  • Getting back on track.
  • Setting the tone.

Unit 4

Building a High-Performance Team

  • Principles of personal productivity.
  • From individual to group: maximizing staff productivity.
  • Gaining institutional support.
  • We’re all in this together.

Learn about the other courses which are part of the same certificate:

Next start date

Nov 4 – 29