Grasp how good HR is not just following rules, but increasing productivity, employee satisfaction, retention, and organizational success. Find out the most common rules most unintentionally violated. Know when to seek an HR professional.

Conquer three of the most common tasks managers face with HR: Onboarding; Talent Development; and meeting Organizational Goals. Whether you work with a small organization or a large one with HR specialists, you play a critical role in creating a positive HR environment.
Interact with an experienced non-HR manager. Position yourself with the ability to deal with the most common issues with your employees. Be versed in the rules and best HR practices every manager needs to know.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $195.00
Price in CAD $265.00


Unit 1

The Role of Human Resources

  • Concise breakdown on what HR is
  • Overview of what HR professionals do
  • Your role in HR as a manager
  • Moving forward with confidence in your people management responsibilities

Unit 2

Strategic HR: Human Capital and your Mission

  • What HR outcomes you should target as a manager
  • Developing your people goals
  • Gaining access to cutting edge research
  • Tapping evidence-based recommendations
  • Boosting your human resources leadership with non-HR managerial skills.

Unit 3


  • The critical first few days and weeks
  • The Onboarding process and tips
  • Fostering peer relationships and support
  • Establishing expectations
  • The Onboarding outcomes and results

Unit 4

Talent development and Organizational Goals

  • Upskilling your employees
  • Training for success
  • Coaching for high performance
  • Your role in employee retention
  • Aligning your HR role with employees for organizational success

Learn about the other courses which are part of the same certificate:

Next start date

Sep 3 – 28