How It Works
Course outcomes
Upon successful completion of the course, you will:
- Be able to recognize generational behaviors and interpret their meanings correctly
- Be able to correctly interpret the language of members of other generations
- Be able to adjust your own communication style to be more acceptable to members of other generations
- Understand the societal forces that shape generational behaviors
- Avoid/eliminate misunderstandings that lead to loss of productivity and teamwork
- Respect the differences of members of other generations
Course objectives
- To foster an understanding among members of different generations of the differences in perception, expression, and interpretation of common situations in the workplace
- To understand the societal forces that shape the generational personality and world view
- To create an understanding of how and why different generations use language and assign different meaning to the same content
- To explore the differences in how different generations perceive and value time
- To provide concrete strategies for how to communicate effectively across generational boundaries
- To create a better understanding of and tolerance for generational differences
- To minimize conflict and miscommunication across generations
About Online Learning
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here's what you can expect.
What You Will Do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Participate When You Want
Participants can participate as little or as much as you want.
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.
Discussion
The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.