Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.
Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace.
Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value.
Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.
One month course, Kassia Dellabough, instructor.
Course Outline
Unit 1
What makes these generations different
-The transition from the Industrial Age to the Internet Age
-How society shapes us
-Who are the Boomers?
-Who are Xers?
-Who is Gen Y?
Unit 2
Evolving standards of hard work and success
-Knowledge work and the value of time
-Time as key to profitability
-The focus on outcomes
-The problem with meetings
-A new type of leadership
Unit 3
What motivates generations at work
-Monetary and non-monetary rewards
-Key role of the “boss”
-A balanced life
-Lateral career moves
-Second careers
-Supporting social causes
-Retirement reservations
Unit 4
Work styles and technology
-Customizing work styles and processes
-Peak work time and place
-A new role for technology and work
-Working collaboratively
-Modern recruitment
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.
Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
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Read the print readings (about 20 pages a week)
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Have the option of accessing the online readings
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Listen to the audio presentation for the Unit and view the slides
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Have the option of taking a self-quiz to see how much you have learned
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Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.