Other Online Certificates and Courses

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Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Microsoft Office Suite of applications is the most used software tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time. Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging. You will leave class with a set of skills that are a workplace requirement in today’s fast paced ever-changing environment and will enable your future career success.

One month course; Betsy Flanagan, instructor
Unit 1
Introduction to Microsoft Word
  • Explore the different parts of the Word document and document navigation
  • Learn how to format paragraphs, line spacing and fonts
  • Add and modify bullets, lists, tables, headers, footers, page numbers and page breaks
  • Insert graphical elements including drawing objects, pictures, and charts
  • Utilize proofing features like spell check and grammar check
Unit 2
Introduction to Microsoft Excel
  • Explore the different parts of the Excel worksheet and document navigation
  • Understand cells and their makeup and how to populate, format and merge cells
  • Create and manage formulas, tables, charts, and multiple worksheet “workbooks”
  • Printing and PDF file creation including setting print areas
Unit 3
Introduction to Microsoft PowerPoint
  • Explore the different parts of the PowerPoint presentation
  • Understand slides and their makeup
  • Create, Insert and format slides
  • Insert and modify text, tables, charts, graphics, videos and images

Unit 4
Microsoft Outlook
  • Understand Outlook navigation and how the various aspects work together
  • View, create and respond to email messages; format emails and set signature(s)
  • Email etiquette: CC, BCC, threads, quoting and textual interpretation
  • Navigate and search email folders
  • Set email forwarding and filtering rules
  • Request and edit appointments and respond to meeting requests
Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Read the print readings (about 20 pages a week)
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun

Next offering(s):
-Next session coming soon-

$195 USD
Ave. hours 16; 1.6 CEUs/ILUs

About Your Instructor
Betsy Flanagan is a business architect, innovator and entrepreneur. With a passion for workforce engagement, she co-founded WorkStrengths where she advises individuals on career strategy and companies on best practices in workforce management including talent management, professional development, motivation and retention strategies.  
   Flanagan’s professional history includes founding successful startups, top corporate executive strategic advisory work, line management responsibility in startups and large organizations, innovation and change management agent, and being Investor Relations company spokesperson for a Fortune 25 company.

Directional ArrowsCourse Objectives
  • Learn the fundamental computer competencies you need to succeed in today’s workplace
  • Learn how to operate Excel as a spreadsheet creation and management tool 
  • Learn how to operate Word as a document creation and management tool 
  • Learn how to operate PowerPoint as a presentation creation and management tool 
  • Learn how to operate Outlook as a communications and scheduling tool 
  • Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets, PowerPoint presentation, Word files, and Outlook emails 
  • Explore how Excel, Word, PowerPoint, and Outlook integrate with each other 
Puzzle PiecesCourse Outcomes

Upon completion of this course you will:

  • Understand how to use Excel to create effective spreadsheets for use in business
  • Understand how to use Word to create effective documents for use in business
  • Understand how to use PowerPoint to create effective presentations for use in business
  • Understand how to use Outlook to manage communication and scheduling
  • Know how Excel, Word, PowerPoint, and Outlook integrate with each other and can be used together

Completion Requirements