Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

One month course, Sally Klauss, instructor.

 outlineCourse Outline

Unit 1
Fundamentals of Management
- How to determine, set, and communicate job expectations
- Linking employee behaviors to performance
- Describing performance expectations
- Increasing employee commitment and pride and evaluate performance

Unit 2
Employee Engagement
-Motivating and engaging employees to get the job done
-Tools and techniques to increase employee buy-in and commitment
-How to communicate with employees and get them involved and engaged in their own performance evaluations

Unit 3
Increasing your Success Part 1
-Enhancing your ability to manage effectively
-In-depth analysis of the behaviors of your style

Unit 4
Increasing your Success Part 2
-Behaviors that inhibit your ability to manage effectively
-Advanced analysis of the behaviors of your management style

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day, since it is a week long course.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.


Next offering(s):

Collaborative Management
October 7 - November 1

Management Boot Camp
September 3 - 28

Managing Generations in the Workplace
August 5 - 30
November 4 - 29

Add Certificate To Cart
$595.0000 USD
$295 USD

Ave. hours 16, 1.6 CEUs/ILUs

About Your Instructor

Management Boot Camp is provided by Riverside Community College, Riverside, California.

The instructor, Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.
What some students say:
“I left this course  more motivated, and wanting to learn all I can to be the best manager I can be!” –Abigail Masse London, ON

"This course has given me some great tools and insight that I believe will help in my new manager position. Thanks Sally!" - Becky Avila

Course objectives
  • Understand how job expectations drive job performance.
  • Learn how to evaluate job performance.
  • Learn how to motivate and engage employees.
  • Understand different types of motivation and rewards.
  • Understand your behavioral tendencies.
  • Understand the impact of your behavior on others.
  • Understand how you perceive others.
  • Recognize how others perceive you.
  • -mprove your communication with others.

Course outcomes
  • Understand how to improve performance through clear job expectations.
  • Learn how to identify and determine job expectations.
  • Understand how to evaluate and identify skill gaps with job performance.
  • Understand how to create accountability for job performance.
  • Learn how to motivate and engage employees in ways other than pay.
  • Understand how to link employee behaviors to the job performance you need.
  • Understand different types of motivation and rewards.
  • Learn how to adapt your behavior to the needs of a situation.
  • Gain insight for each of the behavioral styles.
  • Learn the strengths and weaknesses of each of the behavioral styles. 
  • Learn how to be more effective in your relationships with others.
  • Learn how to understand yourself and others.
Completion Requirements