Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review.
One month course, Sally Klauss, instructor.
 outlineCourse Outline
Understanding the DiSC Profile
-Getting to know the four styles of the DiSC profile

Unit 2
Communicating effectively with each style
-Understanding preferences for communicating
-The most effective and influential communicators
-Knowing how to reach and be understood by others
-Insights into barriers that each style has,
-Clarifying detractors and enhancements for each style

Unit 3
Increasing your Success Part 1
 -In depth analysis of the D and I behavioral styles from the DiSC profile
-Creating action plans for D and I styles

Unit 4
Increasing your Success Part 2
-Analyzing the other two behavioral styles from the DiSC profile: S and C
-Developing action plans for S and C styles

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Readings are assigned for each day from the textbooks provided at registration.
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day, since it is a week long course.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):

Collaborative Management
March 4 - 29
May 6 - 31
July 1 - 26
October 7 - November 1

Conflict Management
April 1 - 26
June 3 - 28
September 3 - 28

Using Personality Profiles for Better Work Performance
April 1 - 26
June 3 - 28
August 5 - 30
November 4 - 29

Add Certificate To Cart
$595.0000 USD

$295 USD

Ave. hours 16, 1.6 CEUs/ILUs

About Your Instructor

Sally Klauss

The instructor, Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

What some students say:
"I thought Sally was great. She was incredibly responsive and she presents the material with wonderful clarity in the course. I really enjoyed it. Nice job you all!" - Anne O'Brien

"This course helped a lot with my all around communication skills. Being able to spot different personalities and reacting to the personality can be a huge help in what I do." - Adam Cadenhead

Directional ArrowsCourse Objectives
  • Understand your behavioral tendencies.
  • Understand the impact of your behavior on others.
  • Understand how you perceive others.
  • Recognize how others perceive you.
  • Improve your communication with others.

Puzzle PiecesCourse Outcomes
  • Understand how to link employee behaviors to create the job performance you need.
  • Understand different types of motivation and rewards.
  • Understand the benefits of having your employees engaged.
  • Learn how to adapt your behavior to the needs of a situation.

Completion Requirements