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Workplace Mentoring & Coaching—Level 1

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies. It has benefits for the employer and employee. The knowledge you gather will change the way you see yourself in the workplace. Through this knowledge, you can find helpful strategies to navigate through work and life.

Workplace Mentoring & Coaching—Level 2

Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding. 

One two month course. Sherri Restauri, COI, instructor.  

(Only available as a Certificate)

Course Outline - Month One
Unit 1
  • Introduction to Mentoring/Coaching
  • Coaching and Mentoring – Defined
  • Why Mentor or Coach? 
  • What are the types of mentoring? (Career development and Skills development)
Unit 2
  • Coaching versus Mentoring (What’s the Difference?)
  • Role Model - Define
  • Which one is right for you? (Assess yourself as a Mentor/Coach)
  • What is Peer mentoring
Unit 3
  • The Effective Mentor or Coach (Leadership Tools & Techniques etc.)
  • Setting Realistic Expectations
  • Get Creative
  • Communicate Effectively      
Unit 4
  • Issues in Mentoring and Coaching
  • Teamwork (Group Dynamics)
  • Diversity
  • Increasing your Emotional IQ (Civility in the Workplace)

Course Outline - Month Two
Unit 1
  • Special Employee Considerations in Workplace Coaching and Mentoring Programs
  • The Remote Worker
  • The Part-time Worker/Just-in-Time Workforce
  • Generational Differences
  • The Power Differential
Unit 2
  • Development of a Coaching/Mentoring Program at Your Workplace
  • Setting Your Workplace Goals & Objectives
  • Making Your Workplace A Learning and Growth Organization
  • Buy-in & Rewards
  • Promotion of Your C/M Programs
  • Investment & Support
Unit 3
  • Critical Evaluation of Your Workplace Coaching/Mentoring Program
  • Checkpoints for successful coaching/mentorship programs
  • Successful Workplace Models of Coaching/Mentoring
  • Programmatic and individual evaluations in coaching/mentorship programs 
  • When are you “Done”? The Feedback Loop
Unit 4
  • Final Issues to Build On in Mentoring/Coaching in the Workplace
  • Trust 
  • Group Dynamics
  • Innovation

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Access the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Take a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):
-Next session coming soon-

 (Only available as a Certificate)

$395 USD
Ave. hours 32, 3.2 CEUs/ILUs

About Your Instructor

Sherri Restauri has worked full-time, part-time, and on a consultant basis for academic and professional organizations for the past two decades, researching, evaluating, and presenting on topics of student and faculty teaching/learning, program evaluation and development, online course development and best practices, developmental psychology issues--particularly relating to adult learning and development. She has published a number of articles on her research in these areas.
Dr. Restauri has presented locally, regionally, nationally, and internationally across various realms of specialization.  She currently serves as the Director for the Coastal Office of Online Learning at Coastal Carolina University, where she also teaches part-time. Dr. Restauri is a Certified Online Instructor with LERN , and has been teaching online since 2002 at different educational levels and across educational disciplines relating to her degrees in educational/developmental psychology. She serves on several notable committees relating to education, such as the MERLOT Psychology Editorial Board as well as the Steering Committee for OLC's annual Innovate conference. 
Course Objectives
  • To provide organizational employees with information that will allow them to possess the skills and motivations to be a successful mentor or coach in their environments.
  • To provide those interested in mentoring and coaching with the knowledge necessary to be an effective mentor or coach.
  • To address the most commonly asked questions about mentoring and coaching.
  • Detail the pros and cons of the most commonly used mentoring/coaching paradigms, and provide recommendations on how to implement these strategies across different operational scenarios

Course Outcomes

Upon successful completion of this course, you will:
  • Possess the information necessary to discuss the advantages of mentoring and coaching in your organization,
  • Know the key steps in how to prepare to be an effective coach or mentor, and
  • Have the basic knowledge necessary to successfully mentor or coach in your organization.
  • To provide individuals with a broad understanding of employee variables necessary to consider in the development   of a workplace coaching or mentoring program.
  • To examine the stages of development, implementation, and promotion of coaching and mentoring programs in the   workplace, in the content of best practices.
  • To explore the evaluation process in programs for coaching and mentoring in the workplace.
  • To allow individuals to evaluate unique workplace variables that may determine the need and appropriate application for implementation of innovative strategies in coaching and mentoring tactics.
  • Recruit support for, implement, and promote your coaching or mentoring program in the workplace.
  • Critically evaluate your workplace coaching or mentoring program.
  • Properly implement strategies for coaching and mentoring programs in the face of unique employee and/or      organizational variables.
Completion Requirements