Notice: You are no longer on the Northern Lakes College Continuing Education & Corporate Training website. In registering for courses on this site, your information will be subject to the ugotclass privacy terms. To view their privacy policy, please Click Here.

As a Northern Lakes College student, your information also applies to our FOIP and privacy policy below:

Protection of Privacy: The personal information that you provide to Northern Lakes College is collected pursuant to section 33(c) of the Freedom of Information and Protection of Privacy Act (Alberta) (“FOIPPA”). The information will be used for the purposes of delivering academic and support services, scholarships and awards, marketing and recruitment activities, and related purposes. Collected personal information is protected from unauthorized access, use, and disclosure in accordance with FOIPPA and may be reviewed subject to the provisions of the Act. Questions regarding the collection, use, and disclosure of personal information can be directed to the FOIP Coordinator, 780-751-3259 or foipcoordinator@northernlakescollege.ca

Instructor

Nanette Sanders-Cobb

 
 
Nanette Sanders-Cobb, COI has been developing and teaching customer service classes for over ten years in addition to teaching online for fifteen years.  She is a speaker and advisor, engages in marketing community festivals, and has trained and managed audit team members. 

Having been in senior management and an audit team leader in the United States Air Force, she has trained staff in providing extraordinary service.  She holds a Bachelor’s Degree in Business Administration and a Master’s Degree of Business and Public Administration.  Nanette Sanders-Cobb has earned the distinction as a Certified Online Instructor.

Learn about the other courses which are part of the same certificate:

Next start date

Jun 3 – 28