Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.
   Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.
   Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value.
   Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $175.00
Price in CAD $239.00

One Month Course


Unit 1

What makes these generations different

  • The transition from the Industrial Age to the Internet Age
  • How society shapes us
  • Who are the Boomers?
  • Who are Xers?
  • Who is Gen Y?

Unit 2

Evolving standards of hard work and success

  • Knowledge work and the value of time
  • Time as key to profitability
  • The focus on outcomes
  • The problem with meetings
  • A new type of leadership

Unit 3

What motivates generations at work

  • Monetary and non-monetary rewards
  • Key role of the “boss”
  • A balanced life 
  • Lateral career moves
  • Second careers
  • Supporting social causes
  • Retirement reservations

Unit 4

Work styles and technology

  • Customizing work styles and processes
  • Peak work time and place
  • A new role for technology and work
  • Working collaboratively
  • Modern recruitment

Hear from our past students

Great class! A perfect mixture of reading, presentations, and video...
- Patricia Gerken, Dover, DE

Learn about the other courses which are part of the same certificate:

Next start date

Aug 5 – 30