Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

CEUs/ILUs: 5.6
Length (in hours): 56
Price in USD $595.00
Price in CAD $799.00

Hear from our past students

I thought Sally was great. She was incredibly responsive and she presents the material with wonderful clarity in the course. I really enjoyed it. Nice job you all!
- Anne O'Brien
(Using Personality Profiles for Better Work Performance)
Great ideas and examples for dealing with conflict!
- Teresa D Arcy, Saskatoon, SK
(Conflict Management)
I tend to shy away from negotiations in real life. I now feel more confident and cannot wait to use many of the skills I learned from this course in my future negotiations! Thank you for all that you do to help students become successful negotiators!
- Sabrina Costilla, Saginaw, MI
(Negotiation: Get What You Want)

Course schedule

Conflict Management

  • Jun 6 – Jul 1
  • Sep 6 – 30

Negotiation: Get What You Want

  • Jul 5 – 29
  • Oct 3 – 28

Using Personality Profiles for Better Work Performance

  • Jun 6 – Jul 1
  • Aug 1 – 26
  • Nov 7 – Dec 2