There are now four generations in the workplace. Each has a different set of values, attitudes, work behaviors and communication styles.  With the generation gap the largest in more than 30 years, misunderstanding of other generations is at an all time high.

Find out how workers in other generations approach work, then discover something new about yourself and your generation.  Gain critical generational communication skills.

Acquire the knowledge skills to manage effectively in today’s multigenerational workplace.  Take home successful strategies for generational communication and management in the workplace. For both employees looking to understand managers and co-workers, and for supervisors managing workers in other generations.

Three one month online courses, includes book, study guide, exam and certificate. Just $495 total. Offered February-April, April-June, June-August, and September-November.  Your instructors are outstanding practitioners who also speak, write and train others on generational communication.  Included is the pioneering book, Generational Learning Styles, by Julie Coates.

Individual Courses

Generations in the Workplace

There are now four generations in the workplace, each with a different set of values, attitudes, work behaviors and communication styles.  Find out how your co-workers in other generations approach work, then discover something new about yourself and your generation.  Get an understanding of each of the four generations. Learn the distinguishing characteristics of each that impact their approach to the workplace.

Take back practical tips and techniques for communicating generationally in the workplace.

One month online course, offered in February, April, June and September;$175, includes book. Lead instructor: Kassia Dellabough; guest presenter Julie Coates. 

Click here for more information on this course.

Understanding Gen X and Gen Y

Generation X balances work and friends and family.  Generation Y, the largest generation in human history, has never known a time when there was not a World Wide Web.  They each have very different work styles than the Baby Boomer generation.

Get an understanding of both Gen X and Gen Y from an expert who programs and markets to Gen Y. 

Find out how Gen X and Gen Y communicate.  Then take home practical, how-to tips and techniques for communicating and working with Generation X and Gen Y.

One month online course, offered in March, May, July and October;$175, includes book; Lead instructor: Heather Dimitt.

Click here for more information on this course.

ChecklistWhat You do:

  1. In the online classroom, listen to audio lectures, view slides, even take an optional quiz to test yourself.
  2. Then post comments in the online discussion with your fellow participants and the instructor.  Your instructor logs on once a day to answer questions and join in on the discussion.
  3. You also get a text to read 20 pages a week.
  4. Participate any time of day or night. The ideal is to go online 2-3 times a week, but you decide.

It’s easy! It’s fun.

Mac MiniTechnical requirements:
-Internet access with Internet Explorer; Firefox Mozilla; or Safari web browser.
-Audio software such as Windows Media, Real, or Flash.
-Speakers to listen to audio.

Next offering(s):
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Next offerings:

Generations in the Workplace
Sorry, this course is no longer available.

Understanding Gen X and Gen Y
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About Your Instructors

Kassia DellaboughKassia Dellabough has been teaching at the University of Oregon for over 20 years in a wide array of subject areas ranging from Applied Creativity and Design to Project Management for Electronic Publishing.

Dellabough has written on the subject of generational management, does speaking all over the United States and Canada on the subject, and is the lead presenter on generational marketing for a four day intensive training institute for professionals.

Julie CoatesJulie Coates, guest presenter, is the author of the pioneering book, Generational Learning Styles, and is a national authority in the area of demographics, generations, and Generation Y.

She has been interviewed by The New York Times, BBC, and other national media on the subject.

Heather DimittHeather Dimitt is a Gen Xer who does educational programming and marketing to Generation X and Gen Y with the continuing education and career training program at the Columbia, Missouri, public schools.

Dimitt speaks at national conferences and professional development seminars on the subject of generational communication, social networks, marketing, and management.

Suzanne KartSuzanne Kart, guest presenter, is an expert on Gen Xers supervising and managing Baby Boomer staff.

Kart is a national expert on Generation X and generational communication, having written articles, done training and seminars, and contributed to two manuals on the subject.

Completion Requirements