Telecommuting is becoming the “mainstay of corporate America,” according to a recent MSNBC story.  Telecommuters are 25% more productive than people who work in an office, meaning your company is more profitable.
   Come discover the keys to making telecommuting a success for you and your organization.  For those new to telecommuting and those already working from home, get advanced how-to tips not available anywhere else from experienced teleworkers with more than 12 years’ experience working from home. This course includes a 100-page guide to telecommuting.

One month course, Julie Coates and William Draves, instructors.


 outlineCourse Outline

Unit 1
Introduction to Telecommuting
The office as the factory of the Industrial Age of the last century
The advantages of telecommuting for businesses and work organizations
The advantages of telecommuting for workers
Why telecommuting is growing

Unit 2
Planning to Telecommute
Discussing telecommuting within your work organization
Redesigning your job description for telecommuting
Developing a plan for transitioning to telecommuting
Space, equipment and computer requirements

Unit 3
Working from home
Work flow, time, overwork, cabin fever
Are some people ‘not right’ for telecommuting?
Time off, vacation, working 9-5 issues
Communicating via distance with work colleagues

Unit 4
Issues in Telecommuting
Face-to-face meetings with work colleagues
Developing local professional contacts
Creating social contacts in your community
Rebuilding Community: community issues related to telecommuting

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Readings are assigned for each day from the textbooks provided at registration.
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day, since it is a week long course.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):

Keys to Telecommuting Success
-Next session coming soon-

Supervising Telecommuters
-Next session coming soon-

Add Certificate To Cart

$195 for individual course ($395 for Managing Telework Certificate)

Ave. hours 16, 1.6 CEUs/ILUs

About Your Instructors

   Julie Coates has been working from home for over ten years.  She is a speaker, consultant, and Vice President for Information Services at the Learning Resources Network (LERN).  The organization is one of the first in the world to convert to a virtual organization, and now has staff and consultants in 8 states and 3 countries.  More than half of the staff members telecommute.
   Ms. Coates has taught online classes for more than five years. She is author of the pioneering book, Generational Learning Styles, and co-author of Nine Shift: Work, life and education in the 21st Century. 
   Having been on the senior management team to convert her organization from an office-based organization to a virtual organization, she has trained staff in telecommuting, has addressed social and organizational issues in telecommuting, and is one of the foremost experts on telecommuting.

William A. Draves is a leading futurist, speaker and co-author of Nine Shift: Work, life and education in the 21st century.
   He has been working from home for over ten years and worked with his Board of Directors and Senior Management Team to transition to a virtual organization in 1998. 
   He has keynoted conferences and done professional development seminars in Russia, Germany, England, Slovenia, Japan, Australia, Mexico, and all over Canada and the United States.
   His Nine Shift blog has more than 2,000 readers per month, and he is the most-quoted authority on lifelong learning in the nation’s media, having been interviewed by The New York Times, BBC, Wall Street Journal, NBC Night News and other news organizations.

Directional ArrowsCourse Objectives

-To provide organizations with background information on the growth of telecommuting, the data on productivity and profitability gains of telecommuters, and the reasons why companies and organizations benefit from telecommuting
-To provide those interested in telecommuting with the knowledge necessary to transition from an office work situation to working from home, including preparation, job description analysis, and physical-space planning
-To address the most commonly asked questions about telecommuting, including socializing and social contact, overwork, cabin fever, reporting, and communicating with others
-To provide expert experience and perspective to those already telecommuting, and to discuss advanced issues in telecommuting
-To have those currently working from home share their experiences with those interested in telecommuting

Puzzle PiecesCourse Outcomes

   At the end of the course, you will:

-Possess the information necessary to discuss the advantages of telecommuting in your organization, including trend data, information on productivity and profitability, and the reasons why businesses benefit from telecommuting.
-Know the key steps in how to prepare to work from home and plan for a transition to working from home.
-Get answers to the most advanced questions about telecommuting.
-Have addressed and discussed the most commonly asked problems and issues related to telecommuting. 
-Have the knowledge necessary to successfully telecommute. 

Completion Requirements