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Acquire new skills in job interviewing. You should attend if you want to improve your chances for being hired for a position, as well as if you are a leader who wants to improve the results of your hiring practices.  A recent study by The Society of Human Resource Management (SHRM) found that up to 75% of employee performance issues can be directly identified during the interview process. This class will help you identify the “red flags” during the interview process so that you can avoid all the expenses and problems associated with a bad hire.
One month; Sally Klauss, instructor; 24 hours of time suggested for maximum learning
Unit 1
Determining Job Requirements
- Creating clear job requirements, responsibilities.
- Identifying quantitative and qualitative criteria.
- Identifying minimal performance standards.
Unit 2
Creating your Job Posting / Screening Techniques
- Writing and describing your job posting.
- Managing job inquires / submissions.
- Creating effective screening techniques.
Unit 3
Behavior Based Questions
- Creating behavior-based questions.
- Evaluating candidate responses.
Unit 4
Conducting the Interview
- Evaluating the 4 video interviews.
- Determining your interviewing effectiveness.
- Applying the interview techniques.

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Read the print readings (about 20 pages a week)
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):
-Next session coming soon-

$295 USD
Ave. hours 24; 2.4 CEUs/ILUs

About Your Instructor
Sally Klauss, MBA, CPCC, is a popular online instructor with an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

This program has been approved for 24 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Directional ArrowsCourse Objectives
  • Create an interview process to meet your specific needs.
  • Develop specific behavior based interview questions.
  • Develop interviewing techniques.
  • Save time by using specific screening techniques.
  • Successfully acclimate your new employee.
Puzzle PiecesCourse Outcomes

After completing this course you will:
  • Understand the Interview process.
  • Learn how to create effective screening techniques.
  • Understand how to create behavior based questions that measure successful job performance.
  • Understand what to look for in resumes and job applications.
  • Understand how to evaluate a candidate’s responses to your questions.
  • Learn how to minimize the learning curve for your new hire.
Completion Requirements