Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding.
Sherri Restauri Carson, COI, instructor. One two-month (2-part) certificate.
Course Outline
Unit 1
Introduction to Mentoring/Coaching
Coaching and Mentoring – Defined
Why Mentor or Coach?
What are the types of mentoring? (Career development and Skills development)
Unit 2
Coaching versus Mentoring (What’s the Difference?)
Role Model - Define
Which one is right for you? (Assess yourself as a Mentor/Coach)
What is Peer mentoring
Unit 3
The Effective Mentor or Coach (Leadership Tools & Techniques etc.)
Setting Realistic Expectations
Get Creative
Communicate Effectively
Unit 4
Issues in Mentoring and Coaching
Teamwork (Group Dynamics)
Diversity
Increasing your Emotional IQ (Civility in the Workplace)
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.
Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
It’s easy. It’s fun.
Ave. hours 16, 1.6 CEUs/ILUs
About Your Instructor
What some students say:
"Easy to follow reading and I found weekly discussion beneficial. Good teacher feedback." - Dan Millsap
"I enjoyed the readings. They provided examples of mentoring and coaching in a clear manner. I actually printed them out and highlighted items that I want to incorporate into my current job." - Patricia Bastidas
Coaching & Mentoring in the Workplace: Level 1
Course Objectives
Course Outcomes
Upon successful completion of the course, you will:
Coaching & Mentoring in the Workplace: Level 2
Course Objectives
Course Outcomes
Upon successful completion of the course, you will: