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Globalization requires us to adapt our communication skills to be successful in a culturally diverse world.  Whether you’re in business, education, the social services, or are simply an adventuring globetrotter, understanding intercultural communication will go a long way to ensuring success in navigating the currents of communication across cultures.  Delve into the different approaches to cross-cultural communication, and come away with a new perspective on culture. Take away from the course a better understanding of how cultural-worldview shapes and drives communication. 

One-month course; Andrew Osborne, instructor


Unit 1: Background to Intercultural Communication
  • Introduction to Intercultural Communication
  • Significant Fields Within the Discipline
  • What is culture?  What is communication?
  • Intercultural Communication: A Brief 20th Century Overview
Unit 2: Some Fundamentals of Intercultural Communication
  • The Work of Hall, Kluckhohn, and Gudykunst
  • Verbal and Non-Verbal Language
  • Use of Space, Time, Touch, and Smell in Intercultural Communication
  • Eastern and Western Perspectives

Unit 3: Dimensions of Culture
  • Individualism/Collectivism
  • Power Distance
  • Uncertainty Avoidance
  • Masculinity/Femininity
  • Pragmatic/Normative
  • Indulgence/Restraint

Unit 4: Worldview and Communication
  • Approaching Worldviews
  • China and America
  • What informs a culture's worldview?
  • Achieving Intercultural Competence

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Read the print readings (about 20 pages a week)
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):
-Next session coming soon-

Ave. hours 16; 1.6 CEUs/ILUs

About Your Instructor
Andrew T. Osborne IIC MA is a certified teacher of employment skills to immigrants and refugees to Canada.  He is also an English as a Foreign Language teacher with experience teaching in Canada and abroad.  As such, intercultural communication is somewhat of a personal and professional way of life.  After a six year immersion experience in the Republic of Korea, he pursued and achieved a graduate degree in Intercultural and International Communication from Royal Roads University.
Directional ArrowsCourse Objectives
  • To provide an introduction to the discipline of intercultural communication
  • To gain knowledge of some of the prominent scholars of intercultural communication
  • To provide understanding of the dimensions that inform culture
  • To become aware of how a culture’s worldview informs communication
  • To have the opportunity to discuss real world applications of intercultural communication knowledge and skill
Puzzle PiecesCourse Outcomes

Upon completion of this course you will:
  • Broaden your understanding of culture and communication
  • Be exposed to some of the prominent scholars of the intercultural communication discipline
  • Have the ability to recognize the effects of the dimensions of culture on communication
  • Be able to recognize how worldview can be constructed and how it can inform communication
  • Become more aware of the importance of informed intercultural communication in the 21st century
Completion Requirements