For anyone who leads virtual meetings or wants to become an empowered virtual meeting member, discover the keys to success in mastering virtual meetings.  Get the knowledge and skills to create and lead positive and goal oriented virtual team meetings. You will also learn when not to use virtual meetings.
We will survey 5 common virtual teaming and collaboration tools and give you criteria for choosing one that works for your meeting purpose.  You will have an opportunity to participate in virtual meetings to explore tools that interest you and refine your skills.  The course also covers how to lead and manage difficult virtual meetings or difficult attendees and how to resolve conflict if it occurs. Come away with skills to enhance your participation and leadership in virtual meetings.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $245.00

One Month Course


Unit 1

Introduction to Virtual Meetings

- Defining a Great Virtual Meeting Experience
- Identifying the Virtual Meeting Types
- When not to use a Virtual Meeting
- Planning and Organizing Before a Virtual Meeting

Unit 2

Virtual Meeting Tools

- Survey of 5 Common Virtual Meeting Tools
- Choosing a Virtual Meeting Tool
- Using a Webcam to Enhance Your Virtual Meeting
- Optional – Practice with a Small Team.

Unit 3

Leading a Virtual Meeting

- Leading and Managing During the Meeting 
- Driving Collaboration Across Attendees
- Building on Outcomes After the Meeting
- Capturing Lessons Learned for Future Virtual Meetings

Unit 4

Managing Difficult Virtual Meetings

- Planning for Virtual Team Success
- Right-Sizing the Virtual Meeting
- Effective Conflict Resolution
- Optional – Practice with a Small Team.
- Course Summary

Learn about the other courses which are part of the same certificate: