Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding.

CEUs/ILUs: 1.6
Length (in hours): 16

Part 1 of a 2 Month Course


Unit 1

Introduction to Mentoring/Coaching
Coaching and Mentoring – Defined
Why Mentor or Coach? 
What are the types of mentoring? (Career development and Skills development)

Unit 2

Coaching versus Mentoring (What’s the Difference?)
Role Model - Define
Which one is right for you? (Assess yourself as a Mentor/Coach)
What is Peer mentoring

Unit 3

The Effective Mentor or Coach (Leadership Tools & Techniques etc.)
Setting Realistic Expectations
Get Creative
Communicate Effectively

Unit 4

Issues in Mentoring and Coaching
Teamwork (Group Dynamics)
Increasing your Emotional IQ (Civility in the Workplace)

Hear from our past students

Easy to follow reading and I found weekly discussion beneficial. Good teacher feedback.
- Dan Millsap
I enjoyed the readings. They provided examples of mentoring and coaching in a clear manner. I actually printed them out and highlighted items that I want to incorporate into my current job.
- Patricia Bastidas

Learn about the other courses which are part of the same certificate: