This course covers key elements for effectively conducting a workplace investigations related to harassment, sexual harassment, discrimination, employee retaliation & management misconduct.
CEUs/ILUs: 1.6
One Month Course
Length (in hours): 16
Price in USD $195.00
Price in CAD $265.00
Agenda
Unit 1
Week I
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Understanding Employment Discrimination Laws
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Role of HR Department
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Deciding who Should Conduct the Investigation
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Procedures for Employees to Submit a Complaint
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Difference Between Formal & Informal Employee Complaints
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Purpose & Scope of the Investigation Process
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Plans, HR Check-Lists, Tools & Methods
Unit 2
Week II
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Company Harassment Policies/ EEOC Requirements
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Deciding What’s Best: In-House or Off-Site Interviews?
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Reviewing the Initial Employee Complaint/Gathering Facts
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Guidelines for Handling Anonymous Employee Complaints
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Step-By-Step Best Practices (Timeframe & Requirement of Cooperation)
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Interview Questions: Do’s & Don’ts
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Employer Documentation & Recordkeeping Requirements
Unit 3
Week III
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EEOC’s Position on Employee Confidentiality
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Protecting the Complainant from Retaliation During/After the Investigation
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Minimizing the Risk of Jumping to Conclusions
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Assessment of Interview Facts, Witness Reports & Documentation
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Obligation to Notify Complainant & the Accused of Investigation Findings
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Developing Employer Findings Reports
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What to Do After the Investigation is Completed
Unit 4
Week III
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EEOC Harassment Prevention Principles & Guidelines
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What To Expect After an Employee Files an EEOC Complaint
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EEOC Right-To-Sue Letter
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Employer Notification & Statement of Position
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Subpoenas and Witness Interviews
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EEOC Investigation Timeframe & Employer Notice of Determination
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EEOC Informal Conferences, Mediation, & Employee Settlements