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How It Works

Certificate outcomes

  • Be able to self-assess your own competencies and know what you need to develop to maximize your effective as a supervisor
  • Employ strategies to create productive and cooperative staff relationships
  • Establish yourself as a leader in creating benefits to your organization and motivate staff to do the same
  • Delegate responsibility with confidence to create a more productive work environment
  • Be able to recognize and address problem behavior before it becomes too serious
  • Motivate and reward staff effort
  • Know what to include in a performance review and create a system for monitoring information that should be in the review
  • Be effective in correcting problem behaviors
  • Be effective in setting performance goals

Certificate objectives

  • To clarify the role and responsibilities of the supervisor
  • To develop specific strategies to maximize leadership in the work setting
  • To learn through discussion and workshop exercises, how to leverage benefits and functions of management for maximum productivity
  • To understand the importance of effective delegation
  • To understand the importance of managing performance to maximum productivity
  • To understand the key elements of effective performance reviews


About Online Learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun.

How the Certificate Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

What You Will Do

For each Unit, you will:

  • Access the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Take a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self-quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Participate When You Want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.

There are no live real-time requirements or meetings. You decide when you participate.

For the best learning, participants should log into the course on 2-3 different days of the week.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

Course schedule

Supervisory & Leadership Certificate

  • Sep 8 – Oct 30